Is there a minimum working period?
A minimum of 3 hours is required for standard-sized homes.
Who are your domestic helpers?
Majority of our domestic helpers are Singaporean/PR women in their 40s to 50s who have rich experiences in the area of housekeeping.
Will it be the same helper assigned for me each time? What if she resigns or I am not satisfied with her work?
Yes, the same helper will always be assigned to you. We encourages both parties to give each other some time to adjust and adapt. However, should the helper resign or if you are unsatisfied with her work, a replacement helper will be assign to you.
Do I have to pay any Registration Fees/ Agency Fees?
No. We do not collect any Registration Fees/ Agency Fees.
What is the difference between local helpers and foreign helpers?
Our helpers work on a weekly/bi-weekly schedule (For part-time domestic services). They do not live with you, hence giving you and your family maximum privacy, and yet a clean home to stay in at the same time.
Does someone need to be present at home when the helper comes over?
During the beginning, we always do advise our clients to be present and to supervise/orientate the helper. From then on, it is up to the clients whether or not to leave their keys with the helper.
How can I be assured of your helpers’ experiences?
All our helpers need to go through a highly selective process as to ensure that all our helpers have the right working attitude and relevant experience.
Am I the one responsible should the helper injure herself during her course of work?
All our helpers have been briefed about the safety issues and will take the necessary precautions and safety measures.
What happens if theft occurs?
We strongly advised you to keep all your valuable items away to prevent any misunderstandings. However, should a theft or any other criminal offence occurs, the police may be roped in to assist.